The dental industry has an ever-changing landscape, and the HR professional needs to be flexible and knowledgeable. In addition, with so many changes in healthcare laws, HR professionals need to stay up-to-date on employment law updates that can impact their department. For this blog post, we will review some of the most common challenges an HR professional faces in a dental practice and provide tips for overcoming these challenges.
The following are the processes and activities required in good human resource management.
- Recruitment and Selection
- Training and Development
- Performance Management
- Compensation and Benefits
- Employee Relations. And so much more!
They will provide a good foundation for the HR professional to become acquainted with what is needed in this type of industry and give them an idea on how they can help improve their department’s efficiency, productivity, quality control, employee satisfaction, etc. These are crucial elements that must be considered when hiring new employees or starting a dental practice from scratch because if you don’t have these core values instilled, your business may fail before it even starts.
Compliance: The biggest challenge faced by the HR department is ensuring compliance with federal and state regulations. With so many laws constantly changing, it’s difficult to ensure that everything from hiring practices to pay rates is up-to-date and legal.
How this impacts you: It’s important to devise a plan for these situations before they arise and make sure all employees know everything about this plan. In addition, you may want to consider having an out-of-hours service available or hiring additional dental assistants with EMT licenses who can be available during emergencies.
Tips for Successful HR in a Dental Practice
The reliable way to achieve compliance is through a thorough onboarding process. Take time at the start of the employment process with all new hires and provide them with an extensive packet that covers all aspects of their job, including pay rates, benefits packages, vacation policies, and procedures on how they should report sick days. This will not only help you stay compliant moving forward, but it provides peace of mind for employees as well.
Ask Many but Relevant Questions
Another great tip is to always ask questions when in doubt about an area of law or policy! Many resources are available online so take advantage of these free sources instead of using expensive attorneys whenever possible. Check out Kent Express to learn more!
Another big challenge the dental industry faces is finding office managers who have previous experience as an assistant or receptionist but aren’t interested in pursuing dentistry as a career path. Here, it may help if you hire from outside the dental field altogether – you could even consider hiring someone without any healthcare background at all! Not only does this save money on training, but it also provides the dental practice with a fresh perspective.
The biggest tip is to hire an experienced HR professional, or at least consult one when necessary. It helps to have someone who knows the ins and outs of employment law so that you avoid a lawsuit.
The dental practice will require effective human resources management because this is an industry that has many risks and challenges. This will be the department where you need someone who understands employment law, how to train employees, conduct performance reviews, hire new team members, and keep them engaged in their work long-term.
All of these areas are required for effective human resources management, so it’s important to have professionals come on board when needed or at least consult with one regularly before major issues arise down the road!
Posing Questions Triggers Curiosity and Understanding
Another tip is to ask questions if there’s something about HR policy that they do not understand sufficiently. Many people within a dental office want what is best for both themselves and the business. Therefore, asking clarifying questions may help save time and prevent hiring mistakes or lawsuits.
It’s often the details that must be considered in a process and every interview. It’s these details that reveal a great deal when they get their due attention.
Finally, make sure to keep accurate records throughout each employee’s tenure with you! It will be extremely helpful when it comes time for performance reviews and if they ever leave your practice or any legal issues down the road regarding their employment history at your dental office.