When you align proper culture with the right business policy, you will not just attract the right talent, but you’ll also catapult your organization to a path of competitive advantage and success. But all this could amount to nothing if you and your organization cannot retain that talent.
We all know how bad employee turnover can be to an upcoming business. Once you understand this risk, you’ll know the importance of onboarding.
How you introduce your newly hired employees into your pool of human resources will make all the difference. Will they stick or leave? By helping your employees understand what is expected of them, you’ll also be securing your investment return.
So where do you start? Does it need the genius to figure it out?
First, it does not require any special skills to onboard your new hires. All you need the right approach. Here, we share a few important keys to creating a successful onboarding experience.
- Set Realistic and Attainable Goals
You have gone through the rigorous process of identifying the most talented employee to fill a vacancy. All your effort could amount to nothing if you do not begin on the right footing. The starting point should be to set an actionable roadmap you want him or her to take and stick to.
Right from the beginning, identify a few easy goals that your new hire must follow. If the employee can achieve these goals, chances are that he or she will get the impetus to continue in the new position. Ensure the goals are realistic and attainable.
Setting the goals alone is not enough, you also need to help the employee realize them. One way to go about it is to introduce them to the other employees and personnel in the organization. Tell them to seek direction, help, and guidance from the older employees.
The goals should be short-term – 90 days is okay. Achieving those goals will reenergize your new hires about their decision to join your outfit. A well-crafted plan is a win/win for both your member and your business.
- Set up Key IT Policies and Tools
Onboarding in this time of Covid-19 has become more cumbersome given that most employees have to work remotely. Regardless, you must onboard them nonetheless. One way of achieving your goal is to set up key IT policies and tools to make the work of your new hires as seamless as possible.
You must make sure your new staff members understand their responsibilities in protecting and upholding network security, safety, and confidentiality. Thus you must have proper IT procedures in place to get your new staff set up the soonest possible. They can then get down to work as quickly as possible.
Organizations should work around the clock and be ready to sort out all the necessary IT tasks and plan for them well in advance. Some of the services they should offer include granting authorization access, creating user accounts and passwords, and encrypting connections with a VPN.
- Design an Employee Playbook
A new staff knows very little about your company, especially your version. Take the earliest opportunity to give them a simple overview of your company or business. You can share with them about the organization’s visions, values, missions, policies, perks, and so on.
Tell them more about your clients and or stakeholders. Share with them the indicators of success in your organization. Explore the culture of the organization and indulge them. Lastly, let them in on the team players and their contribution to the growth and success of the organization.
This resource book may take time to develop and perfect. Once you have it, you can then use it with future recruitments. Besides, the playbook will form a good reference point should the employee go off the track.
- Organize a Social Interaction Forum
One of the strongest tricks for onboarding success is to let the new employee interact socially with his would-be clients or stakeholders. This does not mean you parade them in an annual general meeting forum. You can introduce them to a few of the loyal customers or most important stakeholders of the organization.
Such interaction will give your new hire a new insight into the vision, mission, and core values of your organization. This will increase their level of engagement with the organization and motivate them. They will have firsthand experience of the impact of their work.
- Small Appreciation Will Go a Long Way
If your company is a profit-making entity, your major focus would not be your valued customers or stakeholders who invest in it. This is true, but employees also invest a lot when it comes to time, effort, and talent day by day.
Appreciating their commitment early can go a long way in motivating them. Do not leave them guessing how their work is contributing to the success of the organization. Promise them career progression, benefits they are entitled to (based on performance), and how they can accomplish their personal goals.
Onboarding is an important undertaking for any organization hiring new staff. Do it wrongly and you will have to deal with the detriments of high employee turnover. You can use the tips you have just learned to ensure you keep the talents you just added to your organization.