Applaud, the leading HR portal announces that Smith+ Nephew, global medical technology leader is to use its AI-enable employee experience platform to enhance HR services and support for its 18,000 employees. 

The Applaud platform will enable Smith+Nephew to offer a unified, personalized knowledge hub for every employee, drawing information and resources from across multiple sources, including Workday and Service Now. This AI-led solution will significantly simplify how employees access information and empower them to find what they need to support them in managing their roles and careers and accessing support and development resources. By implementing Applaud’s technology platform, Smith+Nephew is expected to benefit from: 

  • Creating a seamless experience: Delivering a consumer-like, intuitive experience for all employees across the global workforce. 
  • Simplified HR processes: Removing frustrations associated with current systems and saving valuable employee time. 
  • Empowered HR teams: Freeing HR professionals to focus on strategic initiatives instead of administrative tasks. 

Michele Martin-Taylor, VP HR Solutions and Employee Experience at Smith+Nephew, says “We’re excited to partner with Applaud to redefine the employee experience for our people. We want everyone at Smith+Nephew to feel empowered, productive, and supported by technology that caters to their needs. That’s the future we’re building with Applaud”. 

Martin-Taylor continues, “By simplifying HR processes and freeing up our HR teams, we can truly focus on what matters most: our culture of care, collaboration, and courage.” 

Ivan Harding, Co-Founder and CEO of Applaud, adds, “ We’re honoured to partner with Smith+Nephew, a company that prioritises putting employees first as much as we do. Together, we’re pushing the boundaries of the employee experience, not just in medical technology, but across all industries. This partnership is a game-changer, and we can’t wait to see the positive impact it has on Smith+Nephew employees.” 

For more information, visit the Applaud website.