Windsor Telecom decided to take a look into the UK’s current working styles and trends to discover what tools and technologies are needed to bridge the generational gaps in the workplace. 

Their survey revealed that only 5% of Brits like chatting on Zoom. In fact, they found that 1 in 4 Brits are overwhelmed with the amount of technology they need to use to keep in touch with colleagues and loved ones in lockdown.

The company’s technology generation quiz asked a series of questions from level of comfort use technology and conducting video calls to their communication preference at work.

Stand Out Findings From The Results:

  • Only 5% prefer to communicate over video call
  • 25% feel overwhelmed with the technology needed to keep in touch with friends, family and colleagues
  • Social media is the most popular way to consume news at 30%
  • 17% of generations matched the technology generations Windsor Telecom identified
  • 58% prefer to communicate face to face at work
  • 62% will continue to use video calls when Covid-19 restrictions ease

The results show that the traditional generational stereotypes in relation to technology use and adaptation are not accurate. With five generations now working side by side in the workplace, it’s vital to get this right.

Windsor Telecom found that Traditionalists (born pre-1945) struggle the most with technology overload with 50% saying they were overwhelmed with using so many products to keep connected. Given the boost in home working it was interesting to note that video calls came in as the last choice at 5% for the best way to communicate with colleagues.

With the rise in fake news and misinformation it’s concerning that social media came in as the top choice for reading the news at 30%, with news websites in second place at 28%.

By Lisa Baker, Senior Editor

Senior Editor Lisa Baker is the owner of Need to See it Publishing Group, providing contract news for business and news sites across the UK. Lisa is an experienced HR writer and commentator, editing HR publications for more than 5 years.