call centre Archives : Employer News

Wed. Dec 4th, 2024

AI Stands to Benefit Contact Centre Agent Mental Health

May 19, 2024

Calabrio, the workforce performance company, released its State of the Contact Centre 2023: Activating the Agent of the Future report,…

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Articles & News Employment Law law Thought Leadership

The Unmet Need for Workplace Bullying Protections Amid New Employment Reforms

December 3, 2024

Northamptonshire company wins top accolade at industry awards

December 3, 2024