Artificial intelligence has been taking the tech industry by storm for a while now, but it’s true potential and where it could go in the future is yet to be realised. With every passing year, new advancements in AI technology bring us ever closer to science fiction-like realities.

As a business owner or HR leader, it’s crucial to stay informed about these developments as they could impact your industry and your bottom line. In this article with Godel Tech, we’ll delve deeper into what the future of AI holds for us in 2024, particularly for businesses

The role of AI in the workplace 

It’s becoming increasingly obvious that AI technology will play a significant role in the workplace of the future. Reports suggest that by 2024, AI will be capable of taking over approximately 20% of the workload in most businesses. This could include everything from customer service to marketing to data analysis.

However, this doesn’t necessarily mean that humans will be replaced altogether. Rather, AI will work alongside humans, freeing up valuable human resources for higher-level tasks. This also means that there is potential for the creation of new specialised jobs. For example, AI management roles within specific industries, where understanding AI and its application will become vital for its implementation. Companies will also need to make themselves aware of the laws and regulations that governments will inevitably roll out – as a result. 

Advancements in Healthcare

One of the most exciting aspects of AI’s future is the potential it holds for the healthcare industry. Throughout 2024  we are likely to see AI technology play a significant role in diagnosing and treating diseases, which could potentially change the entire healthcare industry.

AI algorithms can help doctors interpret X-rays, MRIs, and other diagnostic images more quickly and accurately than ever before. Moreover, AI could help to analyse patient data and determine which treatment path will lead to the best outcome.

Increased Personalisation

As AI technology continues to advance, it’s becoming easier to personalise the consumer experience. By 2024, businesses will need to invest in AI-powered solutions to stay ahead of the curve.

This includes everything from chatbots that can interact with customers to recommendation engines that can suggest products based on a customer’s browsing history. The more personalised the experience, the more likely a customer is to convert into a paying customer.

The Importance of Data Privacy

Finally, as we look to the future of AI, it’s essential to consider the importance of data privacy. As companies collect more data, it’s crucial to ensure that that data is secure and protected. 

Fortunately, AI can help with this too. By analysing patterns in data, AI algorithms can spot potential security threats before they become major issues.

However, concerns around security and privacy should also be directed towards the use of generative AI tools. This means businesses should pay attention to the type of AI they are using, how they generate content and the information they are provided. Being cautious towards the AI tools available to your business may protect your business in the long run. 

In conclusion 

Artificial intelligence is undoubtedly the future of technology, and HR leaders must be prepared for the changes that it will bring. From enhanced personalisation to new developments in public sectors, AI holds immense potential in many industries.

However, it’s crucial to remember that AI isn’t a substitute for human intelligence. Instead, the true value of AI lies in how it can work alongside humans to improve our lives and businesses – and that’s why HR is crucial to lead it’s adoption.

Taking the steps now, to understand AI and how it can be implemented in your business will prepare you for the future of this undoubtedly, world-changing technology.