As an employer, one of your duties is to ensure that your employees are happy, healthy, and well supported. This can be a tall order considering that you may have a whole team of employees and line managers to offer counsel to, but supporting your employees does not have to be overly complicated. There are numerous ways in which you can provide additional support – some of which can be face-to-face and one-on-one, whereas other measures can be more general and focus on your workforce as a whole. Providing additional support could greatly lift morale and empower your employees to work harder and more efficiently.
If you are unsure on how to go about it, here are a few useful strategies you can implement to help and empower them within the workplace.
1. Outsource Any Extra Workload
Perhaps your company is growing quite rapidly and you are unsure on how to accommodate the extra workload. This surge in workload can be bittersweet as it showcases how popular and well your business is doing, but you also have to learn to adapt quickly (and all the while stopping your employees from burning out).
One great way to account for this extra workload is to outsource it to another company. By doing this, you are taking the extra work away from your current workforce and offering it to other trained professionals while you are trying to re-establish a new business model. For instance, you may need to hire some more copywriters or editors, but the hiring process can be long and tiring. What’s more, if the person you choose to hire to take on the extra work isn’t a great fit, you will have to go through the whole process again.
Until you find the perfect candidates, outsourcing could be the ideal solution. Outsourcing your workload could become a great long-term solution for certain business practices. For example, if you are in need of additional help with customer support or payroll process, companies such as STAFFVIRTUAL can be an ideal business for you to hire the services of. STAFFVIRTUAL outsourcing offer a variety of services that can help elevate your business to the next level. They offer assistance with customer support (answering emails and phone calls), IT outsourcing, and even back-office outsourcing. Outsourcing to a trusted company like this can be essential when your business is growing quickly.
2. Finish Early on a Friday
The smallest of perks can make a world of difference in the business world and offering the benefit of employees being able to finish and leave work early on a Friday can help boost productivity and morale. Not only does this express that you are a company that understands and encourages a work-life balance, but it also allows you to instill trust in your employees. By saying that your employees can leave early if all work is completed and to a high standard, you are showing that you trust their judgement and work ethic.
The most crucial and important element of offering an early finish on a Friday, though, is the fact that you are offering them the chance to live a more balanced work-life. This can help support their mental health as they have the option to see friends and family but also engage in things that they enjoy outside of the workplace.
3. Praise Good Work
When we have completed a task (especially a difficult one), being praised for our efforts and having someone say ‘thank you’ can do a world of good to our mental health and our productivity. It costs nothing to be thankful and grateful, especially if the person completing the task has gone out of their way to do so. As an employer, you may not know when the smallest tasks are completed, but if a huge project has been accomplished, make sure to thank the workers who helped make that happen. You could also send across a monthly email to the whole company to thank everyone for their efforts in making sure everything is working smoothly and that you recognize the good work.
Here are a few ways to say ‘thank you’ to your employees and why it is important to offer praise.
4. Improve Communication
Communication is key, which is why you need to stress the importance of ensuring that you and all team members can communicate regularly, professionally, and clearly. If COVID-19 has proven anything, it is the importance of being able to work remotely and utilize technology so that teams can remain in contact and keep business operations running smoothly. Due to the added benefits of working from home, most employees worked just as hard when working from their homes.
You can improve your communication skills by:
- Learning to listen
- Checking your body language (and noticing the body language of others)
- Being brief but specific
- Asking if everyone understands (and make it known that if someone needs added clarification, that is okay)
- Thinking before you speak
- Picking up the phone if it makes instructions easier to relay
- Using the best online tools such as Microsoft Teams, Slack, Skype, etc.
- Reading through your emails before hitting send
Remember that it is not only your communication that you need to improve, however. It could be that a few of your team members could benefit from a communication crash course so that they can learn how to properly assign briefs and hold meetings with clients. You can always offer your employees training on presentation and communication.
Your employees are the lifeline of your business, which is why you need to support them so that they do not burn out, and instead can continue working productively and enjoying the work that they are doing. Check in with your employees and make sure to notice any signs that they may be struggling. If you notice that a certain team within your company could benefit from additional support, find ways to help them. This could be by outsourcing to a trusted company, for example.