Should HR assuage any employee fears in AI?
HR Communications expert Kay Phelps, owner of HR Specialist PR Agency, PR in HR, considers whether HR should immediately reassure…
Friend or Foe? Why Robots Are Shaking Up The Call Centre
Automation is inevitable, but does it necessarily mean redundancies? Joseph Kenny, Vice President Global Customer Transformation at ServiceMax from GE…
People TECH Fund II Makes First Investment
The HR TECH Partnership recently successfully closed its People TECH Fund II and is now delighted to say that it’s…
Will digital disruption change temporary recruitment for the better?
Digital platforms are now starting to pop up that promise to transform the currently inefficient and costly temporary recruitment process.…
New paper explains AI’s role in talent acquisition
Artificial Intelligence (AI) can radically improve employee selection processes – by enabling recruiters to assess many more applicants – but…
Could AI hold the answer to construction skills shortages?
AI is often a continuing source of stress and hope at the same time – but in some sectors it…
Bank of England economist claims ‘thousands of UK jobs at risk’ from robots and AI
Bank of England’s chief economist, Andy Haldane, has today warned on BBC Radio 4’s Today Programme that artificial intelligence and…
Is technology creating more jobs than it puts at risk?
AI and rapid advances in technology often get a bad press – but are the hype and fears justified? Tom…
Why AI ‘superagents’ will help rather than replace contact centre employees
Many professionals have expressed concern at job losses being created by the use of AI in contact centres – however,…